Purchase and sale rules

7. PROCEDURE FOR TERMINATION OF THE PURCHASE-SALES AGREEMENT AND RETURN OF GOODS

7.1. If the Buyer initiates an order in the Online Store but does not pay for it, the Seller sends the Buyer a reminder regarding the unpaid order. If the Buyer fails to pay for the order after the aforementioned reminder, the Purchase and Sale Agreement is deemed not to have been concluded.

7.2. The Seller has the right to terminate the Purchase and Sale Agreement after informing the Buyer in advance if, due to unforeseen circumstances, the Seller cannot deliver the Goods ordered by the Buyer in the Online Store. The Seller has the right to offer similar Goods to the Buyer. If the Buyer refuses similar Goods, the Seller undertakes to refund the money paid within 14 (fourteen) calendar days from the date of termination of the Purchase and Sale Agreement.

7.3. The Buyer has the right to withdraw from the Purchase and Sale Agreement concluded in the Online Store and return the quality Good(s), notifying the Seller in writing no later than 14 (fourteen) calendar days from the date of delivery of the Good(s).

7.4. The Seller undertakes to refund the money paid to the Buyer within 14 (fourteen) calendar days from the date of receipt of the returned good quality Goods(s).

7.5. The Seller has the right not to refund the money paid by the Buyer until the quality Goods(s) has been returned to the Seller or until the Buyer provides proof that the quality product(s) has been sent to the Seller, whichever occurs first.

7.6. The Buyer may exercise the right to return the Good(s) specified in Section 7.3 of the Rules, if the Good(s) have not been damaged, the appearance of the Good(s) has not changed substantially and/or the Good(s) has not been used, and upon presentation of the purchase document for the Good(s).

7.7. When returning a quality Goods(s), the Buyer undertakes to comply with the following conditions:

7.7.1. the returned Good(s) must be undamaged, in the original, neat packaging(s);

7.7.2. The returned Good(s) must be unused and in good condition, including (but not limited to) undamaged labels, untearable protective films, etc.

7.7.3. The returned Good(s) must be in the same condition as when the Good(s) were delivered.

7.8. When returning a quality Goods(s), the Buyer must fill out a return form and send it to the Seller by e-mail [email protected]. Upon receipt of the aforementioned return form, the Seller will contact the Buyer within 2 (two) business days and indicate the possible ways to return the Good(s).

7.9. The Seller has the right to refuse to accept the quality Goods(s) returned by the Buyer if the conditions and procedure for returning the Goods specified in these Rules have not been complied with.

7.10. If the Buyer withdraws from the Purchase and Sale Agreement and returns the quality Good(s), the Buyer will be refunded all amounts paid (including (but not limited to) the delivery costs of the Good(s), except for the costs of returning the Good(s).

7.11. In order to exercise the right to return quality Goods(s) provided for in Section 7 of these Rules, the Buyer must meet the definition of a consumer, as defined in the legal acts of the Republic of Lithuania, i.e. the Buyer must be a natural person who has purchased the Goods(s) in the Online Store for purposes unrelated to his/her business, trade, craft or profession (for consumption purposes).

7.12. The Buyer has the right to withdraw from the Purchase and Sale Agreement concluded in the Online Store and return the Goods(s) of inadequate quality, following the conditions and procedure provided for in the legal acts of the Republic of Lithuania.

7.13. The Buyer who has purchased Goods(s) of inadequate quality, as defined by the legal acts of the Republic of Lithuania, may return the Goods(s), demanding that the defects of the Goods(s) be eliminated, the Goods(s) be replaced with an analogous Goods(s) of adequate quality, or the price of the Goods(s) be reduced, except in cases where the defects are minor or have arisen due to the fault of the Buyer, including (but not limited to) if the defects of the Goods(s) arise as a result of the Buyer's improper actions, including (but not limited to) if the defects of the Goods(s) arise as a result of the Buyer's improper actions, or to withdraw from the Purchase and Sale Agreement and demand a refund of the money paid, when the sale of Goods(s) of inadequate quality constitutes a fundamental breach of the Purchase and Sale Agreement. If the Buyer does not follow the instructions for the care, storage, cleaning, etc. of the Goods(s) received with the product(s), in all cases it is considered that the defects in the Goods(s) occurred due to the fault of the Buyer.

7.14. The Buyer has the right to return the Goods(s) of inadequate quality within the period specified in Article 6.338 of the Civil Code of the Republic of Lithuania from the date of transfer of the Goods(s) to him/her, as well as upon submission of the purchase document for the Goods(s).

7.15. The Buyer, wishing to return the Goods(s) of inadequate quality, must contact the Seller using the Seller's contacts specified in these Rules and specify his/her requirements. The Seller must provide the Buyer with a reasoned response and information on the procedure for the Buyer to return the Goods(s) of inadequate quality, if the Seller agrees with the Buyer's requirements, no later than within 14 (fourteen) calendar days.